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Category: Outside the Box

Quoting when the color is not known

This is the typical scenario: a contractor walks in and needs a quote. But the homeowner has not chosen the color yet.

“Let’s just put it down as Green, then we can change it later.”

Inevitably, the order is accidently processed as green and it costs everyone a lot of money, with a lot of fingerpointing. We see it all the time.

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